Intranet 1: Investment bank
The client: A major international investment bank
The challenge: To make the intranet more usable, attractive and useful to staff across the bank
Methods: We carried out extensive user research: via a wide range of methods we gathered input from thousands of employees.
We also met with key stakeholders to understand how the intranet could support their work more effectively.
Our analysis of this research generated a vision and operational strategy.
Results: We developed a prioritised roadmap for the evolution of the intranet.
We designed a robust, logical and tailor-made navigational system and supporting designs that were validated by a wide range of users.
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